About PIPE Networks
Corporate Profile
PIPE Networks is widely acknowledged as one of the most innovative telecommunications carrier operating within Australia and internationally. Since 2002, we have deployed one of the largest metropolitan optic fibre networks in the country, the largest Internet eXchange (IX), and the latest international submarine cable system.
We continue to revolutionise the Australian telecommunications industry with our extensive network coverage, competitive and market-leading products, and world-class dedication to customer service.
PIPE group
PIPE Networks began life as IX Services Australia Pty Ltd in 2001, and formally commenced operations in 2002 when we launched our first Internet eXchange peering point. We are now Australia’s largest peering provider and operate over 30 IX points in six cities, with over 300 active connections.
In 2002 we acquired a Telecommunications Carrier License, which allowed us to connect our peering points with our own optic fibre network. Following this fibre installation, substantial demand was recognised from wholesale, corporate and government organisations seeking direct access to unlit or “dark” fibre.
We have installed over 1,400 km of cable (consisting of over 200,000 km of optic fibre) in Brisbane, Sydney, Melbourne, Perth and Adelaide, with over 700 on-net buildings, data centres and Telstra exchanges. In addition to our domestic network, in 2009 our subsidiary PIPE International (Australia) Pty Ltd completed PPC-1; a 6900 km carrier-neutral submarine cable from Sydney to Guam. This created a much-needed third choice in the previously carrier-locked international bandwidth market, and notably increased Australia’s international bandwidth capacity whilst decreasing costs.
In 2010, we merged with TPG Telecom, a market leader in residential internet services, creating a combined entity with a market capitalisation of over $1.5 billion. By leveraging each other’s assets to enable service delivery, we continue to create value-driven change in the telecommunications industry, to the benefit of our customers.
Contact Us
General Enquires
Telephone: +61 7 3233 9800
Facsimile: +61 7 3233 9880
Email: enquiry@pipenetworks.com
Sales Enquires
Telephone: 13 PIPE (13 7473)
Facsimile: +61 7 3233 9888
Email: sales@pipenetworks.com
Technical Support
Telephone: 1800 201 100
Email: support@pipenetworks.com
Technical support is available 24 hours a day, 7 days a week through our Network Operations Centre.
Account Enquires
Telephone:+61 7 3233 9800
Facsimile: +61 7 3233 9889
Email: accounts@pipenetworks.com
Security incidents and Support
Network abuse issues email: abuse@pipenetworks.com
Abuse Policy: View Policy
Security incidents and Support email: support@pipenetworks.com
Media Enquiries
Email: media@pipenetworks.com
Phone:+61 7 3233 9800
Locations
Brisbane (Head Office)
Level 17, PIPE Networks House
127 Creek Street
Brisbane
QLD, 4000
Map
Sydney
Level 14
201 Kent Street
Sydney
New South Wales, 2000
Map
Melbourne
Suites 9.01 - 9.05, Level 9
Q2 2 Queen Street
Melbourne
Victoria, 3000
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Adelaide
Level 2
132 Franklin Street
Adelaide
South Australia , 5000
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Hobart
Level 2
29 Elizabeth Street
Hobart
Tasmania, 7000
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PIPE Networks Limited
Phone: +61 7 3233 9800
Fax: +61 7 3233 9880
Email: enquiry@pipenetworks.com
Web: www.pipenetworks.com